Question 1

Will the Lovingly brand still exist?

Accepted Answer

Yes. The Lovingly brand continues with a new focus. We're now a technology company dedicated to helping local florists
thrive. The technology we've built will continue to grow and evolve.

Question 2

I placed an order before February 1. Will it be fulfilled?

Accepted Answer

Yes. All orders placed before the cutoff will be honored and
delivered as scheduled. You don't need to take any action.

Question 3

Is Lovingly going out of business?

Accepted Answer

No. Lovingly is not going out of business. We are transitioning
from a direct-to-consumer flower delivery service to an AI-powered
technology company. We continue to support local florists through
our software platform. Our new home is lovingly.ai.

Question 4

Can I still order flowers from lovingly.com?

Accepted Answer

No. As of February 1, 2026, lovingly.com is no longer accepting
flower orders. If you'd like to send flowers, we recommend going to flowersofcharlotte.com where you can send locally in Charlotte or have your order taken care of for delivery across the US.

Question 5

What is Lovingly now?

Accepted Answer

Lovingly is a technology company. We build software that
helps local florists succeed — from e-commerce websites to
point-of-sale systems to AI-powered tools like Lovingly Scribe
and Lovingly Reply.

Lovingly FAQ

Will the Lovingly brand still exist?

I placed an order before February 1. Will it be fulfilled?

Is Lovingly going out of business?

Can I still order flowers from lovingly.com?

What is Lovingly now?